Dementia Advisory Service

A dementia diagnosis does not mean you have to give up the things that you love or enjoy. It may mean making some changes in your life to make everyday living easier and help you achieve a sense of control.

How we can help

Our Dementia Advisory Service* aims to support people with dementia and their carers to manage the changes that dementia brings. Our comprehensive range of advice, information and support services will assist you to:

  • better understand the symptoms and different stages of dementia
  • how best to support a person with dementia so they can continue to lead active, meaningful lives
  • understand how to prevent and support complex and challenging behaviours
  • navigate the aged care service environment and utilise appropriate dementia specific support services.


Funded by the Australian Government, our Dementia Advisory Service is currently available in the southern metropolitan region of Melbourne covering the municipalities of Kingston, Bayside, Frankston and the Mornington Peninsula. You are eligible for the service if you live in the region, are aged 65 years or above, and living with dementia.


We accept referrals from consumers (direct self-referral), community service providers, healthcare professionals or through My Aged Care, a government portal established by the Australian Government.


Fees will be based on your income and eligibility for government-funded subsidies. Our dementia healthcare specialist will be able to advise you during your initial consultation. We also offer privately funded care for those who are not eligible for government subsidies or live outside the region we currently service.

Talk to us

If you need any dementia advice or support for yourself or your loved one, call us on 1300 478 776 or make an enquiry. Your information will be kept strictly confidential.

*Funded by the Australian Government Department of Social Services. Visit the Department of Social Services for more information. Although the funding for this Dementia Advisory Service has been provided by the Australian Government, the material contained herein does not necessarily represent the views or the policies of the Australian Government.

Finding the right service

Follow our simple step-by-step questionnaire to discover how we can help.

Finding the right service

Home Care

Whatever your story and personal preferences, we endeavour to tailor our care services to keep you living in your home.

Home Care

Respite services

We know that carers need to take a break from time to time. This is why respite is one of our most important services.

Respite services